In today's digital age, data security is of utmost importance, especially in industries that handle sensitive customer information. Dental offices, like many other businesses, are required to comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the protection of cardholder data. As technology evolves, so do...
Must‑Have POS Features for Busy Multi‑Op Dental Practices
In today's fast-paced world, dental practices are constantly seeking ways to streamline their operations and improve efficiency. For busy multi-op dental practices, having the right point-of-sale (POS) features is crucial to ensure smooth workflow management, enhance patient experience, and optimize financial processes. A comprehensive POS system can provide a range...
Setting Up Recurring Billing for Orthodontic and Clear‑Aligner Plans
Orthodontic and clear-aligner plans have become increasingly popular in recent years, as more and more people seek to improve their smiles and correct dental issues. These treatment plans often involve multiple visits to the orthodontist or dentist over an extended period of time, making it necessary to find a convenient...
How Merchant Accounts Work for Dentists
In today's digital age, it has become increasingly important for businesses, including dental practices, to offer convenient payment options to their customers. One such option is accepting credit card payments, which can significantly enhance the overall patient experience. To facilitate this, dentists need to have a merchant account. In this...
Mobile POS Terminals: Improving Patient Experience at Checkout
In recent years, the healthcare industry has witnessed a significant transformation in the way patient care is delivered. One notable advancement that has revolutionized the healthcare landscape is the adoption of mobile point-of-sale (POS) terminals. These portable devices, equipped with advanced technology, have become an integral part of healthcare facilities,...
Managing Chargebacks at Multi-Location Dental Practices
Chargebacks are a common occurrence in the dental industry, especially for multi-location dental practices. A chargeback is a transaction reversal initiated by the cardholder's bank, typically due to a dispute or fraudulent activity. When a chargeback occurs, the dental practice not only loses the revenue from the original transaction but...
Reducing Chargebacks Through Transparent Patient Communication
Chargebacks, also known as payment disputes, occur when a patient disputes a charge on their medical bill and requests a refund from their insurance provider or credit card company. In the healthcare industry, chargebacks can have significant financial implications for healthcare providers, leading to revenue loss and increased administrative burden....
Setting Up Two-Factor Authentication for Dental Payment Platforms
In today's digital age, the security of sensitive information, especially financial data, is of utmost importance. This is particularly true for dental payment platforms, where patients' personal and financial information is stored and processed. To ensure the highest level of security, dental payment platforms must implement robust authentication methods. One...
How to Update Your Practice Policies to Include PCI Requirements
In today's digital age, the protection of sensitive information has become a top priority for businesses across various industries. This is especially true for healthcare practices, which handle a vast amount of patient data on a daily basis. To ensure the security of this information, it is crucial for healthcare...
PCI Compliance for Online Dental Consultations and Virtual Billing
In today's digital age, the healthcare industry has witnessed a significant shift towards online platforms and virtual services. Dental practices, in particular, have embraced the convenience and efficiency of online dental consultations and virtual billing. However, with this transition comes the need for robust security measures to protect sensitive patient...