PCI DSS 4.0: What’s Changing for Dental Offices in 2025?

In today's digital age, data security is of utmost importance, especially in industries that handle sensitive customer information. Dental offices, like many other businesses, are required to comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the protection of cardholder data. As technology evolves, so do...

Must‑Have POS Features for Busy Multi‑Op Dental Practices

In today's fast-paced world, dental practices are constantly seeking ways to streamline their operations and improve efficiency. For busy multi-op dental practices, having the right point-of-sale (POS) features is crucial to ensure smooth workflow management, enhance patient experience, and optimize financial processes. A comprehensive POS system can provide a range...

Mobile POS Terminals: Improving Patient Experience at Checkout

In recent years, the healthcare industry has witnessed a significant transformation in the way patient care is delivered. One notable advancement that has revolutionized the healthcare landscape is the adoption of mobile point-of-sale (POS) terminals. These portable devices, equipped with advanced technology, have become an integral part of healthcare facilities,...

Managing Chargebacks at Multi-Location Dental Practices

Chargebacks are a common occurrence in the dental industry, especially for multi-location dental practices. A chargeback is a transaction reversal initiated by the cardholder's bank, typically due to a dispute or fraudulent activity. When a chargeback occurs, the dental practice not only loses the revenue from the original transaction but...

Reducing Chargebacks Through Transparent Patient Communication

Chargebacks, also known as payment disputes, occur when a patient disputes a charge on their medical bill and requests a refund from their insurance provider or credit card company. In the healthcare industry, chargebacks can have significant financial implications for healthcare providers, leading to revenue loss and increased administrative burden....