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At Dentist Merchant Services, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our payment solutions, or interact with our services. By choosing Dentist Merchant Services, you are trusting us with your personal and business data, and we are committed to maintaining that trust with transparency and security.
Information We Collect
When you use Dentist Merchant Services, we collect information to provide you with the best possible experience. This may include personal details such as your name, contact information, business name, email address, phone number, and billing data. We may also collect technical data like your IP address, browser type, device information, and information about your interactions with our website.
Some information is collected directly when you complete forms, request a quote, subscribe to updates, or contact our support team. Additionally, we may collect data automatically through cookies and similar technologies to understand your preferences and improve our services for dental clinics and practitioners.
How We Use Your Information
Your information is used to deliver, manage, and enhance the services you receive from Dentist Merchant Services. This includes creating and managing your merchant account, processing transactions, providing customer support, and sending you updates or relevant communications.
We also use your data for internal purposes, such as analyzing website usage, monitoring service quality, and developing new features for dental office payment processing. These insights allow us to tailor our solutions, ensuring they remain secure, efficient, and suited to the evolving needs of dental professionals.
Sharing Your Information
We respect your privacy and never sell your personal information to unrelated third parties. However, we may share your data with trusted service providers who assist us in delivering our solutions—such as payment processors, hosting partners, technical support, and compliance authorities as required by law.
Any third party that receives your data is contractually obliged to protect it and use it only for the intended business purpose. In certain cases, we may also disclose information if required to comply with legal obligations, prevent fraud, enforce our terms, or protect the safety of users and our business.
Data Security and Protection
At Dentist Merchant Services, we employ robust security measures to protect your information against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure socket layer (SSL) technology, access controls, and regular security audits to keep your information safe during transmission and storage.
Despite our efforts, no system can be entirely secure. We recommend that you also take precautions, such as choosing strong passwords and keeping them confidential. In the event of a security incident affecting your data, we will notify you promptly as required by applicable law.
Data Retention
We retain your personal and transaction data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. For example, records related to your merchant account or payment transactions may be kept for a specific period to comply with accounting, tax, and regulatory obligations.
When your data is no longer needed, we securely delete or anonymize it. Our data retention policies are regularly reviewed to ensure they reflect best practices and legal requirements. If you have questions about the duration of data storage, please contact our support team for further details.